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Ronald McDonald House

Located in Lubbock, Texas, the Ronald McDonald House continues to be the cornerstone program of Ronald McDonald House Charities of the Southwest. The House serves as a “home-away-from-home” for families of critically ill children who are receiving medical treatment in local hospitals. More than 400 families are served by the Ronald McDonald House each year.

We are honored to offer families a place to sleep, eat, and relax, while their children receive medical treatment.

CREATING A HOME AWAY FROM HOME FOR FAMILIES:

Private Guest Rooms – All guest rooms are unique, each room offers accommodations for family needs, and have their own bathroom. Wheelchair accessible rooms are also available.

Home Cooked Meals – Our generous community prepares and provides meals, which are served in the dining room. Families may also prepare their own food in our spacious kitchen.

Laundry Facilities – Families may take advantage of the laundry rooms located on the first floor of the House. Laundry detergent is provided.

Staying Connected – Wi-Fi access is available throughout the House. There is also access to a business center with computer, printer, and other office supplies.

Entertainment – Our donors have provided several spaces, including a living room area, a video game room, and an indoor play area to help keep your family entertained during your stay.

How to Stay at the Ronald McDonald House – Please contact your social worker or nurse for a referral to stay at the Ronald McDonald House.

WHAT TO EXPECT

From the moment you enter our doors, we want your family to be comfortable. But most importantly, we want to provide the support needed so that you can focus on the most important thing — your child’s healing.

Eligibility – In order to stay at the Ronald McDonald House, families must live outside Lubbock County and have a child age 21 years or under who is receiving medical treatment. Criteria for clearing families from our waiting list include distance traveled, seriousness of the illness and completing a background check.
About Our Rooms – The Ronald McDonald House in Lubbock has 17 guest rooms. All rooms are slightly different and are meant to accommodate families’ varying needs. All of the rooms include a private bathroom.
Kitchen Facilities – Each family living at the Ronald McDonald House has access to kitchen facilities and a well stocked pantry. Stoves, refrigerators, freezers, microwaves, cooking utensils and dishes are available.
Cost – There is no cost for families to stay at the Ronald McDonald House. However, we accept donations. We also accept Texas and New Mexico Medicaid and will file for families who have either.
Transportation – UMC has a shuttle that provides transportation to and from the hospital 24/7. The Ronald McDonald House also provides transportation to Covenant Children’s Hospital and stores as needed.

You’ll find that when families arrive at our House, they form friendships and share moments with our staff and the other families also facing the challenges of having a sick child. The continued love and support that families experience at the House truly makes a difference.

Once you visit, you are always a part of the Ronald McDonald family.

Please remember to stay in touch with us.

WHAT IS PROVIDED

  • Bed Linens (Be sure to bring any “favorite” pillows, blankets, stuffed animals, etc.)
  • Towels
  • Paper Products
  • Cleaning Supplies
  • Children Toys
  • Cooking Supplies (Pots, pans, coffee makers, utensils, food, and coffee)
  • A Daily Evening Meal
  • Snacks
  • Laundry Supplies
  • Toiletries
  • Handmade Quilt for Every Child
  • Resource Guide

NEED A REFERRAL?

To get a referral to stay at the Ronald McDonald House, contact a Social Worker at the hospital. For more information, contact us here or call 806.744.8877.

DONORS

Make a lasting impact and bring joy to families in need by donating today to The Ronald McDonald House.

Donate Online Now!

VOLUNTEERS

Discover the transformative power of volunteering at the Ronald McDonald House, where your time and compassion can make a world of difference in the lives of families in need.

Register to Volunteer!

FAMILIES

Welcome to the Ronald McDonald House, a place where families find solace, support, and a home away from home during challenging times.

Learn How We Serve

Lubbock Offices:

Ronald McDonald House
& Administrative Offices
3413 10th Street
Lubbock, TX 79415
office: 806.744.8877
Ronald McDonald Family Room:
Covenant Children’s Hospital
4000 24th Street
Lubbock, TX 79410
First Floor
office: 806.725.5360
Ronald McDonald Family Room:
University Medical Center
602 Indiana Avenue
Lubbock, TX 79409
2nd Floor
office: 806.775.8826

Permian Basin Office:

Ronald McDonald Family Room:
Medical Center Hospital
500 West 4th Street
Odessa, Texas 79761
2nd Floor
office: 432-221-4010
Ronald McDonald Family Room:
Midland Memorial Hospital
400 Rosalind Redfern Grover Pkwy
Midland, TX 79701
4th Floor
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